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Your Uptime. Our Promise. It’s our Commitment.

Your Uptime. Our Promise.
It’s our Commitment.

Customer Value Agreement

Downtime costs you productivity, money, and peace of mind.

That’s why, every machine enrolled under an Al‑Bahar CVA (Customer Value Agreement with Labor) is protected by our Back2Work Commitment – designed to get you back to site faster than ever!

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Send Us a Message

Fill in the form and a member of our team will be in touch shortly.

Our rebuild specialists respond within 1-2 business day.

Here’s how our Commitment adds to Your Benefit:

When you purchase Cat® Excavators, Wheel Loaders, Graders, Dozers, or Articulated Trucks, you don’t just receive an industry-leading machine, you gain access to a full spectrum of support designed to keep your business moving forward. Our exclusive solution suite ensures that every aspect of your ownership experience is enhanced:

Maintenance Parts on the Same Business Day

Get your maintenance parts the same day or receive them free for up to USD 1,000*


Available with both Level 1 & Level 2 CVA

Repair Parts on the Next Business Day

Repair parts available the next business day or get free parts for up to USD 1,000*

Guaranteed
2-Day Recovery

Your machine will be back to work in 2 business days.

Free Rental if we go beyond promised timeline

If we fail to fulfill our Back-in-2-Days commitment, you get a rental machine free of charge for up to 1 month.

Market Rental Coverage

If an Al‑Bahar Rental Machine is not available, we cover the market rental costs under the same terms.

Why choose Al‑Bahar CVA and its Back2Work Commitment

Al‑Bahar CVA Back2Work Commitment: minimum downtime for maximum productivity, guaranteed service for peace of mind, free rentals and parts coverage for major cost savings

Ready to keep your business moving?

Enrol your machines today under the exclusive Al‑Bahar CVA and experience sheer swiftness of work with our Back2Work Commitment!

Signup or Upgrade your CVA today!