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Your Uptime. Our Promise. It’s our Commitment.

Your Uptime. Our Promise.
It’s our Commitment.

Customer Value Agreement

Downtime costs you productivity, money, and peace of mind.

Downtime costs you productivity, money, and peace of mind. That’s why, every BCP machine enrolled under an Al‑Bahar CVA (Customer Value Agreement with Labor) is protected by our Back2Work Commitment – designed to get you back to site faster than ever!

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Send Us a Message

Fill in the form and a member of our team will be in touch shortly.

Our rebuild specialists respond within 1-2 business day.

Here’s how our Commitment adds to Your Benefit:

When you purchase Cat® Excavators, Wheel Loaders, Graders, Dozers, or Articulated Trucks, you don’t just receive an industry-leading machine, you gain access to a full spectrum of support designed to keep your business moving forward. Our exclusive solution suite ensures that every aspect of your ownership experience is enhanced:

Maintenance Parts on the Same Business Day

Get your maintenance parts the same day or receive them free for up to USD 1,000*


Available with both Level 1 & Level 2 CVA

Repair Parts on the Next Business Day

Repair parts available the next business day or get free parts for up to USD 1,000*

Guaranteed
2-Day Recovery

Your machine will be back to work in 2 business days.

Service Guarantee with $1000 Payback

If we fail to If we are unable to fulfill our Back-in-2-Days commitment, you will be eligible to receive USD 1,000 as compensation, in accordance with our service guarantee policy.

Why choose Al‑Bahar CVA and its Back2Work Commitment

Al‑Bahar CVA Back2Work Commitment: minimum downtime for maximum productivity, guaranteed service for peace of mind, free rentals and parts coverage for major cost savings

Ready to keep your business moving?

Enrol your BCP machines today under the exclusive Al‑Bahar CVA and experience sheer swiftness of work with our Back2Work Commitment!

Signup or Upgrade your CVA today!